Conceptually information system is classified as under:
A. Operations support system:
Operation support system is designed to
provide support to the various operations at lower level of organization following
system under this category
1: TRANSACTION PROCESSING SYSTEM:
Transaction processing system record
process and summarize business transaction which occurs during normal course of
business. They process transaction in two basic ways i-e batch processing and
real time processing. In batch processing transaction are accumulated over time
and processed periodically. In real time online transaction are processed
immediately as they occur.
2: PROCESS CONTROL SYSTEM:
Process control system is designed to the
specific production process in a manufacturing organization. These systems
continually monitor the process and make proper adjustment.
3: ENTERPRISE COLLABORATION SYSETEM:
Enterprise collaboration system enhance
work group and team communication by using organization personal can share
research, idea and valuable information among them which promote their work
efficiency.
B: MANAGEMENTINFORMATION SYSTEM:
Management support system provides
information to all type of managers to support their effective decision making
process. The following systems are used to support variety of decision making.
1. MANAGEMENT INFORMATION SYSTEM:
These systems provide information in form
of report to support business decision. For example decision about products,
market and quality decision are supported by such systems.
2. DECISION SUPPORT SYSTEM:
These systems provide information for that
decision which one of unique nature, for example for lunching of new producer
in market selection of advertisement media and its expected budget need careful
decision making. By using such systems information are collected about each
alternative and a best alternative.
3. EXECUTIVE INFORMATION SUPPORT SYSTEM:
This system provides critical information
for MIS, DSS and other sources to support executed decision making process.
4. OTHER CLASSIFICATION OF MANAGEMENT SYSTEM:
Organization also uses several other
systems to support operational or managerial decision making. These are
discussed as under.
(a): Expert advice for operational decisions.
(b): knowledge
management system share information system to support knowledge among
organizations employees.
(c): Functional
business system supports various business functions such as accounting and
marketing.
(d):
strategic information system provides information to enable the organization to
gain competitive advantage in the market.
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